TMJ Agency Manager
TMJ – The Marketing Agency for the Joinery Industry

Location: Remote / Hybrid (as applicable)
Type: Part-Time
Reports To: Agency Directors

About TMJ

TMJ is a specialist marketing agency dedicated exclusively to the joinery and trades industry. We partner with ambitious business owners to deliver strategic marketing that drives measurable growth - not just content for content’s sake.

We combine strategy, performance marketing, and high-quality content to help our clients stand out in a competitive market.

We are now looking for an Agency Manager to help elevate our clients, our team, and our agency to the next level.'

The Role

This is not a basic management role.

You will lead strategy, oversee execution, manage team performance, and ensure every client receives structured, results-driven marketing aligned to real business outcomes.

You’ll operate at the intersection of:

  • Strategy
  • Content leadership
  • Paid advertising oversight
  • Team management
  • Client experience
  • Innovation

You will play a key role in shaping the future of TMJ as the leading marketing agency in the joinery space.

What You’ll Be Responsible For

Strategic Leadership

  • Develop and oversee structured 6-month and 90-day marketing strategies
  • Define measurable goals, KPIs, and performance benchmarks
  • Ensure clarity across organic, paid, and lead-generation campaigns
  • Translate strategy into actionable execution plans

Campaign & Performance Oversight

  • Oversee quarterly organic campaigns
  • Lead Meta Ads and Google Ads direction (in collaboration with specialists)
  • Ensure clear reporting on social, ads, website, and lead performance
  • Continuously refine campaigns based on data and insights

Client Experience & Account Leadership

  • Lead client strategy meetings
  • Ensure clear communication and transparency
  • Identify growth, upsell, and cross-sell opportunities
  • Proactively manage at-risk accounts

Team & Freelancer Management

  • Manage Junior Content Team lead & internal team
  • Liaise with paid ads and web development freelancers
  • Maintain clear project scopes, timelines, and KPIs
  • Deliver structured feedback and performance direction

Content Excellence & Quality Control

  • Ensure all content aligns with brand voice, audience needs, and industry relevance
  • Stay ahead of social and digital trends
  • Maintain strict publishing and review standards
  • Elevate creative quality across video, messaging, and positioning

Process & Innovation

  • Refine scalable internal processes
  • Improve documentation and workflow systems where necessary
  • Research and implement tools that enhance productivity and results
  • Contribute to service development and agency innovation

Who You Are

We’re looking for someone who is:

  • Strategically minded but operationally capable
  • Confident leading clients and teams
  • Data-driven and performance-focused
  • Highly organised and process-oriented
  • Proactive, not reactive
  • Commercially aware and growth-focused
  • Passionate about elevating trade and construction businesses

Experience in marketing for joinery, trades, construction, or B2B industries is highly advantageous.

What Success Looks Like

  • Clients have clear strategies and measurable growth
  • Campaigns are structured, intentional, and data-backed
  • The team is aligned, accountable, and producing high-quality work
  • Processes are streamlined and scalable
  • TMJ continues to grow as the authority in joinery marketing & new clients are acquired

Why Join TMJ?

  • Work within a highly specialised niche with clear positioning
  • Work in an established agency with strong processes, structures & strategies
  • Play a key leadership role in an established but growing agency
  • Direct impact on strategy, innovation, and growth
  • Opportunity to shape grow the long-term direction